Our Pet Care Philosophy
At our Visalia emergency animal hospital our team understands how difficult veterinary emergencies can be for pet parents. We are committed to providing your pet with the gold standard of urgent medical care, delivered with expertise and compassion.
Veterinary Emergency Care
Not sure whether your pet requires emergency care? Learn more about symptoms that may indicate that your pet is experiencing a health emergency and what you should do.
At Tulare-Kings Veterinary Emergency Services in Visalia, we'll help you navigate our options for payment and financing so that you can focus on getting your pet the urgent care they need.
- What types of payment options are available?
We expect payment in full at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
- Are there payment plans available for my pet’s care?
We are proud to offer CareCredit and Scratchpay as financing options. They offer an easy application process that will give you results in minutes.
- Will I be provided with an estimate of costs?
Our Visalia emergency vets will provide an estimate for the cost of our services in good faith prior to treating your pet. However, unforeseen circumstances could arise that may impact your final bill.
We will always discuss our written estimate with our clients before they leave our facility, and require a deposit based on our estimate before any further treatment.
- Should I call ahead to book an appointment?
If you are able to, please call us to let us know that you are on your way.
- What types of animals do you treat?
We treat cats and dogs experiencing emergency health issues or that have been injured.
- What are the fees associated with an emergency visit?
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you so we can establish a treatment plan.
If additional hospitalization, diagnostics, or surgery is required, we will need a deposit upfront, with payment due in full when your pet is discharged.
- Can you help with my pet insurance?
We will be happy to help you complete the pet insurance forms for your pet’s visit.